Fraud by SmartSupportGuys.com

Description

Capture of the fraud from a cold call from an India-based call centre. This call was from smartsupportguys.com who make fraudulent claims that my PC has an infection and that I need to pay £169.99 for unnecessary software and support.

If you're from a law enforcement agency or have been scammed and need more evidence about this firm's activities, I have make the full recording available. This version just highlights the scam at work.

I used an expendable virtual machine and allowed them to remotely access the machine so no personal data was at risk; I've had a few similar companies who attempted to delete stuff once their scam was rumbled.