Confronting a scammer

Description

I confront a Microsoft / Windows Support scammer after he has 'fixed' my PC. He claims not to be running a scam. I'll let you decide.

Links:
Wireshark: http://wireshark.org (free)
VirtualBox: http://virtualbox.org (free)
XLite: http://www.counterpath.com/x-lite-download/ (free)
VMware: http://www.vmware.com/ (not free)
How to set up your PC to record these scams: https://www.youtube.com/watch?v=yGY7UQji2go
Coming soon: How to make perfect voice recordings if a scammer phones your land line.